Cookies Policy

Last updated: 6 November 2026.

What cookies and similar technologies are

Cookies are small text files placed on your device when you visit a website. They allow the site to remember actions and preferences over time. Similar technologies include web beacons, pixels and local storage. These tools can store or access information such as device identifiers, browser type, pages visited, time spent on pages and interaction data. In the United Kingdom this site follows the Privacy and Electronic Communications Regulations together with the UK GDPR and Data Protection Act 2018.

Why the site uses cookies and similar technologies

showlumo operates a commercial platform focused on professional video feeds, live signal management and broadcast content distribution. Cookies help deliver core services, remember user settings, measure performance and support legitimate business operations. Without them many features would not function correctly or would require repeated manual input on every visit.

Categories of cookies we use

We group cookies into strictly necessary, functional, analytics or performance, advertising or targeting and social media categories. Each category serves distinct purposes and is subject to different legal requirements under UK law.

Strictly necessary cookies

These cookies enable basic site functions such as page navigation, form submission and security. They do not require consent under PECR because they are essential for the service requested by the user.

Functional cookies

Functional cookies remember choices such as language preference or video player settings. They improve convenience but are not strictly essential. We obtain consent before placing them.

Analytics or performance cookies

These cookies collect information about how visitors use the site. Data helps us understand traffic sources, popular content and areas for improvement. Consent is required before activation.

Advertising or targeting cookies

Advertising cookies track browsing behaviour across sites to deliver relevant promotions. We do not currently serve interest-based advertising but reserve the right to do so after obtaining consent.

Social media cookies

Social media cookies may be set by third-party platforms when content is shared. These enable features such as liking or embedding but require consent because they can track users across domains.

First-party versus third-party cookies

First-party cookies are set directly by showlumo and remain under our control. Third-party cookies are placed by external providers such as content delivery networks or analytics services. Both types appear on our site and are listed in the provider table below.

Session versus persistent cookies and retention periods

Session cookies expire when the browser closes. Persistent cookies remain until a set expiry date or manual deletion. Typical retention ranges from a few hours for session data to thirteen months for analytics identifiers. Exact durations are shown in the provider table.

Data handled and purpose of each category

Strictly necessary cookies process device identifiers and session tokens to maintain security and enable core navigation. Functional cookies store preference flags to personalise the interface. Analytics cookies record page views, referral URLs and device characteristics to produce aggregated statistics. Advertising cookies may capture interest signals if activated. Social media cookies transmit share actions and profile identifiers when used.

Consent or exemption basis for each category

Strictly necessary cookies rely on the strict necessity exemption under PECR. All other categories are placed only after affirmative consent is recorded through the site-wide cookie banner. Consent can be withdrawn at any time without affecting the lawfulness of processing based on consent before withdrawal.

Cookie and provider information

The following list summarises the main cookies and providers currently in use. Information is kept under regular review.

Strictly necessary session identifier issued by showlumo lasting until browser close for security and navigation.
Functional preference cookie issued by showlumo lasting twelve months to store video player settings.
Analytics identifier issued by a measurement provider lasting thirteen months to count visits and page interactions.
Performance timing cookie issued by a content delivery partner lasting thirty days to monitor feed loading speed.
Third-party authentication token lasting the duration of the active session when external login is used.

How the consent manager works and how to change choices

The site-wide cookie banner appears on first visit and records your selections. You may reopen the banner through a persistent link in the footer to review or alter categories. Rejecting a category prevents the corresponding cookies from being set on future visits. Withdrawal of consent takes effect immediately for new page loads.

Browser-level controls and consequences of disabling cookies

Most browsers allow blocking or deletion of cookies through settings menus. Disabling strictly necessary cookies may prevent login, form submission and video playback. Disabling analytics cookies reduces our ability to improve service quality but does not stop core functionality. Instructions for popular browsers are available on their official support pages.

International transfers

Some providers may process data outside the United Kingdom. Where transfers occur we rely on UK adequacy regulations or standard contractual clauses. Further details appear in our Privacy Policy which is referenced from the footer of every page.

Policy changes and contact

We may update this Cookies Policy to reflect changes in law or technology. The current version always displays the date at the top of the page. For questions about cookies or to exercise data subject rights please use the contact form on our Contacts page or write to [email protected], The Point, 37 North Wharf Road, Paddington, London W2 1AF, United Kingdom or telephone +44 (0)20 7963 7000. Our footer also contains the full operator details under the placeholder showlumo | Company Registration Number: 02867466 | VAT Registration Number: GB 645 085 923 | Registered in England and Wales | Registered Office: The Point, 37 North Wharf Road, Paddington, London W2 1AF, United Kingdom | Email: [email protected] | Phone: +44 (0)20 7963 7000.