Privacy Policy
Last updated: 6 November 2026
Identity and Role of the Data Controller
showlumo operates as the data controller for personal data processed through this website. We are a company based in the United Kingdom responsible for determining the purposes and means of processing personal data collected in connection with our services in professional video operation, live signal management, content distribution, camera work, and high-quality media feed creation for news and broadcasting.
Scope of This Notice
This privacy notice applies to all visitors to our website, including individuals who contact us via the contact form, subscribe to service-related communications, or interact with our platform in any capacity. It covers data processing activities carried out by showlumo in the United Kingdom and explains how we handle information in line with UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations.
Categories of Personal Data and Sources
We collect personal data directly from you when you use the contact form or otherwise communicate with us. Categories include identification details such as name, professional role, contact information including email address and telephone number, and any additional information you provide in messages. We may also collect technical data such as IP address, browser type, and usage patterns through cookies and similar technologies. No data is obtained from third-party sources without your knowledge.
Purposes of Processing and Legal Bases
We process personal data for the following purposes: responding to enquiries submitted through the contact form under the legal basis of legitimate interests; managing and delivering our media feed services under contractual necessity; complying with legal obligations such as record-keeping under the legal basis of legal obligation; and improving website functionality under legitimate interests. Each purpose is assessed to ensure the processing is necessary and proportionate.
Requirement to Provide Data
Providing personal data through the contact form is voluntary. However, if you choose not to provide required information such as your email address or name, we may be unable to respond to your enquiry or provide the requested service. Technical data collected automatically is necessary for the website to function correctly.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance user experience and analyse site performance. Details of the specific cookies employed, their purposes, and your options for managing preferences are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner.
Processors, Recipients and Disclosures
We engage trusted service providers acting as processors to support website hosting, email delivery, and analytics. These processors are bound by contractual obligations to protect your data. We may disclose personal data where required by law, such as in response to valid requests from regulatory authorities or law enforcement.
International Transfers
Some of our service providers may be located outside the United Kingdom. In such cases, we ensure appropriate safeguards are in place, including the use of International Data Transfer Agreements or reliance on adequacy regulations, to protect your personal data to UK standards.
Retention Periods
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are typically retained for up to two years to manage ongoing enquiries, after which they are securely deleted unless a longer period is required by law.
Security and Data Minimisation
We implement appropriate technical and organisational measures to protect personal data against unauthorised access or loss. Data collection is limited to what is strictly necessary, and we regularly review our practices to maintain this principle without making absolute guarantees of security.
Data Subject Rights
Under UK GDPR you have the right to access, rectify, erase, restrict processing of, and port your personal data. You may also object to certain processing activities. To exercise these rights please contact us using the details on our Contacts page or by writing to The Point, 37 North Wharf Road, Paddington, London W2 1AF, United Kingdom.
Right to Withdraw Consent and Object to Marketing
Where processing is based on consent you may withdraw it at any time by contacting [email protected]. You have the right to object to direct marketing at any time and to object to profiling activities where they occur.
Right to Complain
If you are not satisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or by post to their office.
Children and Age Restrictions
Our services are intended for professional users in the broadcasting industry. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that data has been collected from a child we will take steps to delete it promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals.
Policy Changes
We may update this privacy policy from time to time to reflect changes in law or our practices. The current version will always be available on this page with the last updated date clearly stated. Continued use of the website after changes constitutes acceptance of the updated policy.